Spotify Wrapped Not Working: How-To Fix App Crashing Issue On Any Device

Here is how to fix Spotify Wrapped not working issue if you’re facing an app crashing issue as you attempt to find top songs, artists, podcasts, and genres. Reports are coming that Spotify Wrapped fans are complaining that their favorite feature is not appearing on many devices. If you’re wondering why is Spotify Wrapped not showing up on your device? Or, asking why can’t I see my Spotify Wrapped? Then we have a potential fix that would help you get the Spotify Wrapped 2021 working again on your mobile, PC, or laptop.

As has become a sort of norm among Spotify users, thousands throng the world’s biggest online music platform to share their most-listened content at the end of each year.

In December 2021, back with its third edition of the Wrapped playlist, the streaming service revealed chart-toppers and the minutes listened through the year.

But some users are reporting facing app not working difficulty when accessing this feature from the online music service.

Where available, eligible users can access their Wrapped lists and stations in the Spotify mobile app on iOS and Android.

That said, in case you’re having trouble opening the feature in the app, we have shared a few tips that might fix the problem for you. So keep reading to learn more details on this hiccup.

spotify wrapped not working

What Is Spotify Wrapped?

To wit, Spotify Wrapped presents data capturing the listening habits and preferences of the listeners over the past year.

Among many things, you’ll discover top artists, songs played, and how long you spent listening to various podcasts.

Once consolidated into a colorful video slideshow, all these stats and insights are then available for you to share on social media where your friends and family can see them.

Similar to Instagram stories, Spotify annually releases information about its users’ position in the top percentage of a certain artist’s listeners, or if they were the first to discover the artist or a soundtrack before others.

But as mentioned above, some music lovers are encountering an unexpected error while trying to view their Wrapped 2021 story.

Discover More:

Is Spotify Wrapped Available Now?

The answer is yes. Spotify Wrapped is available. Simply log into the official app on your phone, where you can access the end-of-year feature by tapping on a banner at the top of the screen.

Recent claims from some users highlight that many cannot see their 2021 roundup banner, however.

spotify wrapped

Users Complain About Spotify Wrapped Not Working:

Spotify Wrapped launches across all regions simultaneously, so you shouldn’t have to wait for it to roll out in your territory. Restarting or updating the app probably won’t solve this either.

The banner should be visible to everyone using the latest version of the app, barring a short delay for some individual profiles. If you do not mind waiting, it will appear soon.

The reason for Spotify Wrapped not showing up could relate to a bug on the streaming service or server overload due to millions converging on the platform to find out their compilation at the same time.

Here is what the music lovers are saying on Twitter:

What To Do If Spotify Wrapped Playlist Is Not Showing?

If you are experiencing FOMO as others share their Wrapped story and don’t want to be left behind, there is an alternative to speed up the process.

Go to this link on a mobile device with the Spotify app installed on it and you should see the Wrapped banner at its usual place. If it’s still not showing, make sure that you’re logged in to your profile on the app.

For now, the Wrapped feature is not compatible with the Spotify web version. So ensure to use the app for accessing your yearly roundups.

Alternatively, follow the instructions below to fix the issue.

How To Fix Spotify Wrapped Not Working:

First of all, try updating the app from your device’s app store.

On Android, you can also clear cache and data via the app’s settings menu to see if it works. Clearing the app cache removes temporary files to free up needed space. If the crashing issue remains persistent, uninstall and reinstall the Spotify app to start fresh.

On iOS devices, The Sun suggests downloading the Spotify app through the Safari web browser.

If all else fails, follow these steps below:

Step 1: Launch the Spotify app.

Step 2: To access your Wrapped playlist, tap on the ‘Your 2021 Wrapped’ banner on the home screen.

Step 3: If you don’t see the banner, type ‘Wrapped’ in the search bar and then click on the banner on the search result list.

Step 4: This will redirect you to the Spotify Wrapped ‘story’ screen where you can view your customized statistics.

Step 5: And, finally, to share your Wrapped on other social media platforms, click on the ‘Share this story’ button.

Step 6: That’s all.


Hopefully, this helped to fix Spotify Wrapped not working issue on your device. Otherwise, wait for an official response from Spotify to fix the problem.

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